問題詳情
15 A restaurant manager should know how to deal with __________from customers who are not satisfied with the food orthe service.
(A) praises
(B) complaints
(C) responsibility
(D) performance
參考答案
答案：B
難度：簡單0.774566
統計：A(4),B(134),C(21),D(3),E(0)
用户評論
【Samiie】評論
一個餐廳經理應該知道如何處理客人對於食物或服務不周到的抱怨