問題詳情
55. Which of the following is conveyed in this article?
(A) Face-to –face service creates comfortable feelings among customers.
(B) Companies that promise more will naturally attract more customers.
(C) A company should promise less but do more in a competitive market.
(D) Customer delight is more important for air lines then for banks.
參考答案
答案：C
難度：非常困難0
統計：A(0),B(0),C(0),D(0),E(0)