問題詳情
8 After the complaint had been received from the customer about poor service, she was given a written ....... thatthe matter would be put right.
(A) paper
(B) insurance
(C)assurance
(D)conviction
參考答案
答案：C
難度：適中0.636364
統計：A(3),B(2),C(14),D(2),E(0)
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