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• 7 Imagine one of your staff loses her temper and shouts at you in front of others, how would you ...
• 2 and to try and make an ....... to meet you and discuss my problem with you have been unsuccessful.
• 3 In London in any underground station it is ....... the law to smoke.(A) by (B)for (C) through (D)
• 4 Far from being the poor ....... of external communication, internal communication performs a cruci
• 8 What would you say to a member of your staff who always ....... his work in late?(A) delivered (B)
• 1 n. a person who prepares food(A) cook (B) overall (C) advert (D) care
• 1 v. to rent; to inhabit; to occupy(A) visit (B) further (C) even (D) tenant
• 4 Even if you think you may have got away with a crime, in most cases the long ....... of the law wi
• 5 By ....... staff with the departmental vision and values so that they can apply them in their day-
• 9 I should explain that we would naturally ....... any previous holiday arrangements you have made.(
• 1 n. case; crate; punch; hit(A) dress code (B) instruction (C) box (D) yield
• 3 I would like to tell you the story from the ....... beginning.(A) simple (B) same (C) extreme (D)
• 2 I see from your ....... form that you have had three different jobs in the last 5 years.(A) apply
• 9 After six more phone calls I ....... succeeded in settling on a date(A) eventfully (B) event (C) e
• 7 Her parents are very strict and frequently ....... down the law about the way she behaves.(A) lie
• 2 and one of your technical staff came out to see me with the intention of replacing the ....... par
• 4 In January this year I bought a washing machine from you for which I paid .......(A) cash (B) mone
• 3 What sort of ....... of time would you stay with us if we offered you the job?(A) span (B) duratio
• 8 Although technically his judgement was not according to the ....... of the law, most people though
• 6 Organisations that have a strong communications function frequently ....... those that don\'
• 3 Unfortunately he had ....... the wrong part with him(A) delivered (B) fetched (C) brought (D) pick
• 5 and made ....... for it to be delivered to my home in Southcote on the following Tuesday.(A) insti
• 4 Describe how you would describe ....... in five years' time.(A) you (B) your (C) yours (D)you
• 9 I get the impression sometimes that she thinks she can never do anything wrong almost as if she is
• 7 As with external communications, it is not enough to have a tactical approach; every department sh