問題詳情
When Air Liquide, the French industrial gases group, acquired two-thirds of its German rivalMesser Griesheim, the newly combined business was a breeding ground for cross-culturalmisunderstanding and resentment. Just beneath the surface, conflicting work styles, nationalstereotypes and insecurity about the future threatened to undermine the new entity, Air LiquideDeutschland, formed two years ago from the German operations of Air Liquide and MesserGriesheim.The management team decided to take swift action to expose problems and address themhead-on. With the help of JPB, a specialist consulting firm, it interviewed employees andidentified 12 “emotional viruses” that could weaken the merger. “The main challenge was howto get people working together and retain customers so that we didn’t lose business,” saysMarkus Sieverding, Air Liquide Deutschland’s chief executive.Mr. Sieverding’s challenge will be familiar to senior executives from many other companies.Among the “viruses” discovered were a strong belief by both sides in their own superiority, afear of job losses at Messer and anxiety at Air Liquide that its flexible management style wouldbe deadened by German “rationality”.Management appointed 35 employees across the merged business to raise awareness of the“viruses”, spot outbreaks and prevent them spreading. The list was used as a light-hearted meansof airing anxieties at workshops where hundreds of employees were asked to help define a newway of working together.
【題組】23. What business is Air Liquide in?
(A) chemical liquids
(B) gases
(C) air travel
(D) construction
參考答案
答案：B
難度：適中0.5
統計：A(0),B(0),C(0),D(0),E(0)
用户評論
【用戶】Jenna
【年級】國一下
【評論內容】開頭 When Air Liquide, the French industrial gases group, ....已經告知Air Liquide是在做什麼的