Questions 176~180 refer to the following contract and memo.

Service Agreement

Grand Learning Education (referred to hereafter as “Vendor”) agrees to become the exclusive training event organizer for Wind Winner Tech Company (referred to hereafter as “Client”).

Service Description:
Vendor will provide courses, workshops, seminars, and/or conferences (collectively known as “events”) for Client in all its 6 branches nationwide. The number of branches may change in the future. The events take place on a monthly basis. The venue of each event has to be at one of the branches or within easy reach of each branch, meaning events are not held online or virtually. Live recordings along with event materials should be made available on Client’s official platform(s) within one week of the final day of each event.

Performance Appraisal:
Event participants should be given the opportunity to appraise the performance of events and event hosts, instructors, coaches (assigned by Vendor) should appraise their own performance.

Event Schedule:
Vendor must submit a list of events, their purpose, venue, duration, price included.

Billing:
Vendor must submit a single invoice for each event as well as the performance appraisal to Client five days after the final day of all events. Full payments have to be made within five full working days of receipt of the invoice.

Changes:
The nature and scope of the service provided by Vendor may change as circumstances require. Vendor and Client should make every effort to ensure flexibility in the timing and type of service provided.

Subject: Take advantage of our first training program with Grand Learning Education
Recipients: Dept. Sales Staff
Course Name: Public Speaking for the Purpose of Selling
Course Date: August 2 & 3
Lecturer: Emily Hickey

Very few of us are naturally eloquent and a lot of people suffer from speech anxiety. Research reveals that being a great public speaker has nothing to do with your personality, with overcoming shyness. -- [1] --

This training course will equip the participants with skills of communicating with customers or clients. Here are some revelatory insights. -- [2] --

1. Memorize your introduction and conclusion. Brain freeze occurs most commonly during those awful seconds when you first face a crowd.
2. Do everything you can to help them hear and understand you. -- [3] -- People are bad at listening. Use short words, sentences and paragraphs to express your ideas； physical, concrete and vivid images that appeal to the senses； and active verb choices in place of abstract or passive language.

The course will be held at the Spa-Hill branch. Anyone wishing to sign up for the course should contact HR specialist, Cindy Whittaker by phone: 2258100 ext. 3361. -- [4] -- Be hurry! The venue can accommodate 25 people only.
【題組】176.According to the contract, which of the following is true?
(A) Grand Learning Education will provide staff training courses for Wind Winner Tech Company.
(B) Wind Winner Tech Company will provide all-expenses-paid travel opportunities for all its staff.
(C) Wind Winner Tech Company must put all courses its staff will need on a list and announce it.
(D) The staff of Wind Winner Tech Company will pay for training courses provided by Grand Learning Education prior to the last day of the course.