20. In the context of the reinforcement theory, reinforcers are ________.
(A)punishments or rewards that are given out for negative or positive employee behavior,respectively
(B) the supervisors or managers who have the responsibility of monitoring and reinforcingdesired employee behavior
(C)the specific, unambiguous goals that have been set for employees as a standard for measuringtheir performance
(D)those consequences that immediately follow a behavior and increase the probability that thebehavior will be repeated