問題詳情

Questions 191~195 refer to the following invoice, email, and credit card bill.Acmee Kitchenware Co.

 To: info@acmeekitchenware.comDate: March 27Subject: Formal complaint about severely damaged items in order #AKC-12345Attached Files: photo1.jpg photo2.jpg
Dear Acmee Kitchenware Co.,
I am writing to express my extreme disappointment with the quality of the items I received in my first order from your company, order #AKC-12345. When I received the package, I discovered that both of the roasting pans I had ordered had severe dents and scratches that rendered them completely unusable This is unacceptable, and I expected better from a reputable company such as yours.
As a first-time buyer, I am deeply disappointed that the products I received were so poorly packaged and shipped that they were severely damaged. I am requesting an immediate replacement for the damaged roasting pans at no additional cost to me. I have attached photos of the damaged roasting pans to this email as evidence of the extent of the damage. I expect that this issue will be addressed promptly, and that measures will be taken to ensure that such damaged products are not shipped to customers in the future.
While I appreciate that the other items in my order - the whisk, spatula, and air fryer - were of good quality, the severe damage to the roasting pans has left me with a negative impression of your company. 
Thank you for your attention to this matter. I expect a prompt response and a satisfactory resolution to this issue.
Sincerely,
Nick Haider
CREDIT CARD BILL
Account Holder: Nick HaiderAccount Number: 7777-9999-5555-1234
Statement Date: March 27Payment Due Date: April 26

Action-Bank Credit Card Company

【題組】191.Which of the following statements is not true about the invoice #AKC-99345?
(A)The invoice was issued by Acmee Kitchenware Co.
(B)The invoice includes the customer information of Nick Haider.
(C)The total price of the invoice including sales tax is $169.06.
(D)The customer purchased more than one air fryer.

參考答案

答案:D
難度:簡單0.675
書單:沒有書單,新增