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78. 與顧客建立良好的關係下列敘述何者為非?(A)不會抱怨的顧客,滿意度高(B)依據顧客的需求提供適當的服務(C)收集顧客的意見作為改善依據(D)持續提供商品最新情報。
問題詳情
78. 與顧客建立良好的關係下列敘述何者為非?
(A)不會抱怨的顧客,滿意度高
(B)依據顧客的需求提供適當的服務
(C)收集顧客的意見作為改善依據
(D)持續提供商品最新情報。
參考答案
上一篇 :
77. 商品陳列採先進先出,即將原貨架商品調至前端、從後端補貨,其原則為何?(A)服務(B)顧客(C)清潔(D)品質。
下一篇 :
79. 下列何者不屬於超級市場的優點?(A)商品齊全,規格完善(B)比便利商店更具有便利性(C)提供舒適的購物環境(D)自助服務。
資訊推薦
80. 有關門市服務人員與顧客溝通的技巧,下列敘述何者為非?(A)重覆顧客陳述的話做確認(B)多使用「你」或「你們」稱呼顧客(C)使用簡單易懂的語言(D)已知顧客姓氏,儘可能稱呼××先生或××小姐。
18. 如下圖為伺服馬達驅動旋轉轉盤機構圖,齒規皮帶組減速比 i=2.5、伺服馬達分解能 Pt=131072 pulse/rev,若脈波輸出數量 N=50k pulses、電子齒輪比 ,則旋轉轉盤之
40. 氣壓缸具有 40×16×150ST 之標註係表示(A)總長度 150 ㎜(B)氣壓缸的行程 40 ㎜(C)總長度 40 ㎜(D)氣壓缸的行程 150 ㎜。
3. 附圖為波動向右前進的繩波示意圖,繩上用色筆標示1、2、3 三點;則下一瞬間,此三點運動方向為何?(A)1 向下,2 向上,3 向上(B)1 向上,2 向下,3 向下(C)1、2、3 三點均向左(
9. A: Where _ Ken’s and Lily’s dogs? B: _ under the table.(A) are; It’s (B) is; It’s(C) are; They’re
2. A: Are there _ pens in your room? B: Yes, there are pens in my room.(A) two; some (B) any; twelve
3. A: Are Kenny and Sammy students? B: _(A) Yes, they are there.(B) Yes, they are at school.(C) Yes,
3. The tree is _ to the house.(A) front (B) behind(C) next (D) between
Jason: Patty, welcome to my house. Patty: Your house is so big. Is there 1. in your house? Jason: Ye
4. _ are a lot of apple trees near my house.(A) There (B) They (C) The (D) That
6. There _ some _ in the gym.(A) is; dogs (B) is; tree(C) are; men (D) are; girl
7. Sandy is between _.(A) Terry and me (B) the kitchen(C) the student (D) a tree
5. A: _ is your brother? B: He’s in the bathroom.(A) What (B) Where (C) Who (D) When
8. A: _ a castle near here? B: That’s right.(A) Are there (B) There are (C) Is there (D) There is
10. A: Are your brothers in the dining room? B: No, they are _ the house.(A) next (B) outside(C) in
1. A: Where is Jack? B: _(A) His name is Jacky.(B) There is a jacket for him.(C) It is his birthday.
2. A: _B: Yes. It’s next to the zoo.(A) Where is the gym?(B) Is that my sister?(C) Where are your do
5. A: Look! _B: They are so cute.(A) There are some sheep there.(B) The school is in the castle.(C)
4. A: _B: Yes, there are.(A) What is that?(B) Where is Dad?(C) Are there two apples in the kitchen?(
【A】John: Who is the boy in the poster? Amy: He’s Pete. He is my friend. John: Is he from the USA? Am
【題組】2. (A) between the bedroom (B) in the zoo(C) behind the dining room (D) under the park
【題組】3. What is right?(A) Pete is not handsome.(B) Pete is John’s friend.(C) Pete is Amy’s cousin.(D)
【題組】5. What is NOT right?(A) Jason and Carol are in the park.(B) Mandy, Jason, and Carol are student
【B】My name is Mandy. There is a park near my house. Thereare some shops near the park. We eat there,
【題組】4. (A) under (B) in front (C) from (D) next