【評論主題】20.下列何者不是企業建立顧客忠誠度的方法之一？(A)提供超過顧客所預期的購物經驗(B)找出而且酬賞重購的顧客(C)提供重複購買消費者有價值的資訊，例如提供特定新產品資訊(D)不斷削價競爭以吸引更多新
【評論內容】B選項我是這樣解讀的，像有些消費累積點數的店給的酬賞就是折抵現金或贈送商品之類的感覺，就回饋優惠給固定購買的顧客（不知道這樣解釋對不對）
【評論主題】41. Mark was injured in the car accident yesterday, so his elder brother ______ his place in the rac
【評論內容】(B) took into 到了(C) had took 花了(D) was taken被拿走
【評論主題】32. Mary’s uncle passed away yesterday. The ______ will be held next Tuesday.(A) attack (B) miracle
【評論內容】(A) attack 攻擊(B) miracle 奇蹟(C) mirror 鏡子(D) funeral喪禮
【評論主題】28. I am so hungry. The noodles look ______ to me.(A) delicious (B) honest (C) famous (D) commemorat
【評論內容】(A) delicious 美味(B) honest 誠實的(C) famous 著名(D) commemorative紀念的