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• 14. 服務企業為提升服務品質，可從三方面著手構成所謂的服務行銷金三角，下列何者不是服務行銷金三角的元素?(A)供應商 (B)公司 (C)員工 (D)顧客
• 17. 賣場中必要時會挑出某些商品，以主題系列方式陳列，藉以帶動銷售效果。此類商品是為(A)主力商品 (B)輔助商品 (C)相關商品 (D)刺激商品
• 15. 運輸服務業經常採用的「里程優惠」是為哪一種促銷活動方式?(A)分期付款 (B)產品保證 (C)酬賓回饋 (D)降價促銷
• 三、培養基依其用途，可分為 enrichment medium、supportive medium、selective medium 與 differential medium，試敘述其使用場合。（2
• 18. 關於服務的提供，下列敘述何者錯誤?(A)運輸服務因為具備無形性，無法以存貨方式儲存，所以容易產生尖峰與離峰期的情形(B)相對於商品製造作業，服務作業是高顧客接觸的(C)相較於商品製造作業，服務
• 1 依我國目前之稅制，下列何種稅目為間接稅？(A)所得稅 (B)貨物稅 (C)土地增值稅 (D)契稅
• 1 關於所得稅法第 71 條，獨資、合夥組織之所得稅額規定，下列敘述何者錯誤？(A)以其全年應納稅額之半數，減除尚未抵繳之扣繳稅額，計算其應納之結算稅額(B)其營利事業所得額減除全年應納稅額後之餘額，
• 【題組】9 What is the most appropriate title for the passage?(A) What Makes a Writer Superior to a Tale-
• 【題組】10 According to the passage, which of the following statements is NOT true about an orally-trans
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• 2 Teenagers are usually not the main______ of FBI, whose agents are used to dealing with hardened cr
• 請依下文回答第 11 題至第 13 題There is no single cause of mental retardation, but researchers have uncovered se
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• 3 The volunteers work with the national park staff on wildlife preservation and organize conservatio
• 【題組】12 According to the passage, which of the following is an infectious disease?(A) Thalidomide (B)
• 【題組】21 (A) It seems that psychics are taking over the city.(B) It also reflects people’s increasing
• 4 Odors are comprised of hundreds of volatile compounds, and these complex mixtures and their varied
• 【題組】13 According to the passage, which of the following is NOT a possible way to detect mental retar
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• 【題組】23 (A) The payoff can be even greater for people who know how to negotiate.(B) In return, they r
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