Questions 196~200 refer to the following news, conversation, and email.
TCIMM News 
Last month, Anderson, the CEO of TCIMM, a leading tech company, rented a newvenue for the annual staff convention. The CEO was excited to try out this new venue,which had just opened for rent, and had high expectations for the event. However, hisexperience has left him deeply disappointed. 

According to Anderson, the venue's layout and configuration were not suitable for theevent. The rooms were too small for the number of attendees, causing overcrowdingand discomfort. The acoustics were poor, making it difficult for speakers to be heardclearly.
Anderson also noted that the catering service provided by the venue was below par.The food quality was average at best, and the service was slow and uncoordinated.This caused long waiting lines and frustrated attendees.
Despite the efforts of the TCIMM staff to salvage the situation and ensure that theconvention proceeded smoothly, Anderson was unable to overlook the shortcomingsof the venue.
This incident highlights the importance of thoroughly researching and vetting newvenues before booking them for important events. It also emphasizes the need forvenue owners to maintain high standards of service and amenities to attract andretain clients.
Vice President (VP): Good morning, Mr. Anderson. Thank you for taking the time tomeet with us. We understand that the annual staff convention at the new venue didnot meet your expectations.
Public Relations Manager (PRM): Yes, we wanted to discuss your experience andgather feedback on how we can improve our event planning process.
Anderson: Thank you for meeting with me. Yes, unfortunately, the new venue was notsuitable for our event. The rooms were too small for the number of attendees, causingovercrowding and discomfort. The acoustics were poor, making it difficult forspeakers to be heard clearly. And the catering service provided by the venue wasbelow par.
VP: We're sorry to hear that. Did you bring these issues to the attention of the venueowners?
Anderson: Yes, I did. Our staff also tried to salvage the situation, but theshortcomings of the venue were too significant to overlook.
PRM: We understand. We should have done a more thorough job of researching andvetting the new venue before booking it for the event.
VP: That's a good point. Moving forward, we'll be more diligent in our venue selectionprocess to ensure that we choose the best possible location for our events.
PRM: Absolutely. Our top priority is to ensure that our events are successful andenjoyable for all attendees.
Anderson: I appreciate your commitment to making improvements. It's important forvenue owners to maintain high standards of service and amenities to attract andretain clients.
VP: Mr. Anderson, we understand that the issues you faced at the event weresignificant and we want to make it right. We would like to offer you a 80% discount onyour next event with us as compensation for the inconveniences you faced.
Anderson: Thank you for the offer, it's appreciated. However, we would need tocarefully consider the venue options for our next event, given the impact that theprevious venue had on the success of the convention.
VP: We completely understand, and we'll work hard to earn your trust in the future.
Subject: Important Update: Year-End Banquet Venue
Dear TCIMM Staff,
I wanted to take a moment to address the recent incident at the annual staffconvention and provide some clarity on why we have decided to hold our year-endbanquet at the same venue.
As you all know, last month we rented a new venue for the staff convention, with highexpectations for the event. Unfortunately, the experience did not meet ourexpectations. The venue's layout and configuration were not suitable for the event,resulting in overcrowding and discomfort. The acoustics were poor, and the cateringservice provided by the venue was below par, causing frustration and inconveniencefor attendees.
However, I want to emphasize that e have thoroughly researched and vetted thevenue for our year-end banquet and have worked closely with the venue owners toaddress the shortcomings of our previous experience. We value your feedback andare committed to providing a positive experience for all our staff at the upcomingevent.
Best regards,
Anderson,CEO of TCIMM.
【題組】196.According to the news, what were the two main issues Anderson had with the venue?
(A) Unsatisfactory catering service and small room size.
(B) Inadequate acoustics and underwhelming food quality.
(C) Poor maintenance of the venue and shortage of staff.
(D) Inconvenient location and lack of parking space.