Questions 168~171 refer to the following email.Subject: Urgent Request: Equitable Workload Allocation 
Dear Ms. Palmer, 
I am Alex Mason, a sales associate at the Parkview Plaza branch of Elegant LivingFurniture. I am writing to express my growing concern and frustration with therecurrent assignment of additional work to our team members, causing considerabledistress and negatively impacting our branch's morale and work environment. 
Over the past few months, our Parkview Plaza branch has consistently been allocatedan excessive workload compared to other Elegant Living Furniture branches. Whilewe understand that temporary variations in workload may occur, the ongoing patternof our branch receiving an excessive amount of extra work is both unjust anddisheartening. This issue has resulted in increased stress levels, burnout, and adecline in the quality of customer service we provide. 
I urgently request that you address this critical situation and implement a transparentand fair workload allocation system to guarantee a more equitable distribution ofwork among all branches. Addressing this issue will rejuvenate our team's morale andenhance overall productivity and customer satisfaction. I am confident in your abilityto resolve this pressing concern and look forward to discussing this matter furtherwith you and my colleagues. 
Sincerely, 
Alex Mason Sales Associate Elegant Living Furniture - Parkview Plaza Branch
【題組】168.What is the main issue Alex Mason is expressing in the email?
(A)A dissatisfaction with the team dynamics at the Parkview Plaza branch.
(B)A request for additional staff to address the workload at the Parkview Plaza branch.
(C)Concerns about the temporary variations in workload among different branches.
(D)An ongoing pattern of disproportionate workload assigned to Parkview Plaza.