Questions 161~163 refer to the following information.Introducing "CustomerWise" - the ultimate customer service training app for your employees!
Providing excellent customer service is essential for any business, and our app is designed to equip your employees with the skills they need to handle a variety of customer interactions confidently and professionally.
With CustomerWise, your employees will learn how to deal with angry customers, navigate difficult situations, and handle routine queries with ease. The app offers a range of scenarios, providing tips and guidance on how to handle them effectively.
The app's interactive nature enables hands-on learning, allowing your employees to practice and refine their skills in real-life situations. By investing in customer service training, you can enhance your company's reputation and provide a superior customer experience.
Download CustomerWise today to give your employees the tools they need to provide exceptional customer service and take your business to the next level!
【題組】161.What is the purpose of the CustomerWise app?
(A)To equip employees with the necessary skills to handle different customer interactions.
(B)To increase employee productivity.
(C)To provide employees with a break from their work.
(D)To offer a platform for employee socialization.