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• 12. According to Mintzberg's managerial roles, the ________ roles are ones that involve people
• 13. Which of the following is an example of an informational role according to Mintzberg?(A) negotia
• 14. Which of the following is an example of a decisional role according to Mintzberg?(A) disseminato
• 15. Robert L. Katz proposed ________.(A) five traditional management functions(B) ten critical manag
• 16. Technical skills include ________.(A) job specific knowledge needed to proficiently perform work
• 17. Understanding building codes would be considered a ________ skill for a building contractor.(A)
• 18. Which of the following is true concerning the three managerial skills?(A) Technical skills incre
• 19. Conceptual skills involve ________.(A) managing employees who use tools to produce the organizat
• 20. Increased accountability of employees is typically caused by ________.(A) increased digitization
• 21. Social media is a communications tool which should not be used to ________.(A) tap into innovati
• 22. Which of the following is true regarding the changes that a manager's job is undergoing?(A)
• 23. The universality of management means that ________.(A) all managers in all organizations perform
• 24. Which of the following represents one of the challenges of management?(A) have to deal with a va
• 【題組】26. Ben and Dan are ________.(A) supervisors(B) top managers(C) first-line managers(D) middle ma
• 【題組】27. McKenna is a ________.(A) supervisor(B) first-line manager(C) middle manager(D) top manager
• 【題組】28. Kelly, Ben, Dan, and McKenna are part of an organization that has a ________.(A) traditional
• 【題組】30. When Joe checks the amount of output that the employees have completed and the number ofunit
• 【題組】31. When Joe tells the employees that he is sure they can fulfill the schedule because they are
• 【題組】33. Which of the following is true for Adam after his promotion?(A) The importance of his human
• 【題組】34. Which of the following is true for Ethan?(A) He need not possess any human skills.(B) He sho
• 1 關於歐陸法系和英美法系的區別，下列敘述何者錯誤？(A)屬於歐陸法系的國家不以歐洲國家為限 (B)歐陸法系國家之判決對後案沒有法律拘束力，但有事實上拘束力 (C)歐陸法系法官審判時的主要法源是成文法
• 2. Bill Sanderson, a manager in a manufacturing firm in New York has a tendency to view theworld onl
• 3. A manager who wishes to be successful in international business should avoid a(n) ________attitud
• 4. Managers with a(n) ________ attitude view every foreign operation as different and hard tounderst
• 5. In today's global environment, managers must have a(n) ________ attitude in order to besucce