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• 17.下列哪一個單位不是隸屬於客房部門(Room Division)？(A) Room Service (B) Concierge (C) FrontDesk(D) Housekeeping。
• 18.法國法定葡萄酒，從高至低排列，可分為哪四種等級 (A) Vins de Table → V.D.Q.S. → A.O.C. → Vins dePays (B) A.O.C. → V.D.Q.S.
• 19.服務煙燻鮭魚時通常不需附上 (A) Caper (B) Onion (C) Lemon (D) Garlic。
• 20.西式餐桌擺設順序，下列何者正確？ 甲、Show Plate 乙、B. B. Plate 丙、Dinner Knife & Fork 丁、Water & Wine Glass (A
• IV.閱讀測驗:24%,每題2分       Ever fashionable, the Alessi brand has managed to transform from a metal uten
• 【題組】40. When was the Alessi company founded?(A) In the late 19th century(B) In the early 20th centur
• 【題組】42. Who brought the concept of design into the company?(A) Philippe Stark(B) Carlo Alessi(C) Off
• 【題組】43. What does the word "organic" mean on the last line of paragraph four?(A) Affecting
• 25.電壓的單位是？(A)庫倫(B)伏特(C)焦耳(D)安培
• 26.要利用戴維寧定理計算電路的總電阻時，對於電流源要如何處理？(A)視為短路(B)視為斷路(C)視同電阻(D)不予理會
• 【題組】44. According to the passage, which of the following statements is true about the Alessi?(A) It
•        Not long ago, I walked in on a group of medical residents inserting a central line catheterin
• 【題組】46. What is the purpose of the story at the beginning of the article?(A) The author wants to sho
• 12. 關於簽證與護照的說明與種類，下列何者為非？ (A) 與我國最早簽定打工渡假簽證的國家是澳洲與紐西蘭 (B)國人於101年11月1日起前往美國，只要持新版晶片護照即可免簽證進入美國進行各種活動(
• 【題組】47. According to the article, what does Atul Gawande's book propose to deal with theproblem
• 13. 請依西餐菜單的上菜順序，將下列菜餚依序排列(由第一道菜至第四道菜)？甲、Manhattan ClamChowder 乙、Parma with Melon 丙、Sirloin Steak 丁、T
• 【題組】48. According to the article, what is missing in Atul Gawandeis ""book?(A) The book fa
• 【題組】49. Which statement is wrong about the article?(A) The article argues that checklists might not
• 14. 有關服務員的工作流程先後順序為何，請依照順序由先至後排列？甲、Service 乙、Mise en Place 丙、Briefing 丁、Tear-down (A)甲乙丙丁 (B)乙甲丁丙 (C
• 【題組】50. What is the attitude of the article towards Gawande's application of checklists to thep
• 15. 下列Cocktail中何者的調製方法錯誤？ (A)Screwdriver－Build (B)Rainbow－Layer (C)Kir－Pour(D)God Father－Stir。
• 複選題二、複選題 16. 下列哪些項目屬於旅行業團體作業流程中的團控作業？ (A)辦理簽證作業、團體票開票作業 (B)收 取團費、簽訂旅遊契約，又稱為組團作業或合團作業 (C)選擇海外代理商 (D)海
• 17. 服務人員須具備菜單之認識，下列有關於湯品之敘述，何者屬於濃湯？(A)Consommé (B)Thick(C)Purée (D)Broth。
• 18. 有客人Check In後想要馬上入住房間，請問下列那幾項情形可以讓其『立即』入住？ (A)VC、VR(B)OC、OR (C)Pick Up Room (D)OOI、OOO。