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• 4. Which of the following steps in human resource management helps retain competent and highperformi
• 5. The essence of affirmative action is to ________.(A) provide experiential exercises and on-the-jo
• 6. Which of the following Acts gives employees the legal right to examine personnel files andletters
• 7. Fletcher has worked as a regional sales manager for Waiyo, a firm that sells espresso machinesto
• 8. The two most common forms of representative participation are ________.(A) work councils and boar
• 9. Which of the following statements is true of the four generations that are working side-by-sideto
• 10. The first phase of the human resource management process involves ________.(A) human resource pl
• 11. Managers begin human resource planning by ________.(A) locating capable applicants(B) job analys
• 12. Steve, a human resources manager, wants to let potential candidates know about the minimumqualif
• 13. A ________ states the minimum qualifications that a person must possess to successfullyperform a
• 14. If human resource planning shows a surplus of employees, management can reduce theorganization&#
• 15. Gareth has been promoted as the HR manager. He is now in charge of recruiting at EowinSystems, a
• 16. ________ are a temporary involuntary termination that can last from a few weeks to severalyears.
• 17. ________ involves predicting which applicants will be successful if hired.(A) Training(B) Decrui
• 18. Elizabeth was hired as a customer care executive, along with five others, by atelecommunication
• 19. A ________ selection device indicates that the device measures the same thing consistently.(A) v
• 20. Tim is a candidate for an automotive mechanic's position. He is asked to deconstruct andrec
• 21. Which of the following is true of written tests as a selection tool?(A) They are relatively good
• 22. Larry is an HR manager with Merlin Infosystems. He is in charge of recruitment for entry-levelpo
• 23. The two types of orientations are ________.(A) work unit orientation and group orientation(B) or
• 24. Which of the following is a type of specific training provided by organizations?(A) supervisory
• 25. In which of the following traditional training methods do employees work with an experiencedwork
• 26. ________ is an Internet-based learning where employees participate in multimedia simulationsor o
• 27. Which of the following methods of performance appraisal allows the evaluator to focus on vitalbe
• 28. Which of the following performance appraisal methods is a combination of elements from thecritic