【題組】 ⑵A customer wrote a letter to your company, complaining about the unpleasant stay shehas had in the resort you recommended to her. She was in particular furious about thestandard of hygiene and service in the restaurant as two of her family members have hadstomach complaints after dining in the restaurant and have been sent to the hospital fortreatment. Because of this accident, she has also found the staff in the restaurant veryrude and unhelpful. Now imagine yourself as a manager of the company and write aletter of apology to this customer, telling her about your response to her complaint,including how your company will handle this situation and offer some kind ofcompensation if necessary.