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• 4._______describes non-required employee activities that may or may not be rewarded but that contrib
• 5. An organiza zation's cullure is _______.(A) represented in organizational meetings by the to
• 6. The reas son that a n nation's cultural differences are the most diffieult to gain informati
• 7.Bily Jean was angry that her supervisor told her she had to change the way sbe performed the job t
• 8.With the stakeholder ider approach of dea ealing with environmental issues, the organization choos
• 9. Selena facilitates a monthly forum that provides team members across various functions and locati
• 10. Josh works for ar an advertising ageney. He works in a matrix setting. Under such a condition, w
• 11.____________ is an approach to managing in which managers establish, promote, and practice what a
• 12. Planning invelves defining the organiz nization's goals, establishing an overall strategy f
• 13. With traditional goal setting, the goals are set at the top level of management and_________.(A)
• 14. ________is the collection of managerial decisions and actions that determine the long-run perfor
• 15. Cost leadership as a st a strategy requires a firm to ________.(A) ageressively sarches out effi
• 16. Jason's manager asked him to take the lead on learning a new software program. He empowered
• 17. Which of the following is not a force in the Porter's five forees model of industry attract
• 18. Ann doesn't want to deliver face-to-face performance feedbacks to employees with poor perfo
• 19. The factors that increase se normative commitment include(A). salary and other monetary benetits
• 20. In Michael Porter's five forces model of competition,_________ is determined by the height
• 7.設 P（X，Y，Z）在第一卦限（ x> 0,y> 0,z> 0）﹐且與 XY 平面、YZ 平面、ZX 平面的距離分別為 6﹐3﹐4﹐則 P 點的坐標為(A)（3，4，5） (B)
• 21. Which of the following statements is true of outsourcing?(A)  it involves significantly low amou
• 22. In the context of management, hierarchy refer to(A) a reporting relationship in which an employe
• 23. Michael Porter's competitive strategies framework identifies three generic competitive stra
• 24. True learning only oceurs rs when(A) changes in behavior become relatively permanent(B)novices d
• 25. Expectancy theory focuses on deseribing(A)how goals are the primary drivers of the intensity and
• 26. Planning tools and tecbniques will never replace the manager's __________in using the infor
• 27. Which of the following is typically the strategic impetus for forward vertical integration?(A) b