Questions 196~200 refer to the following announcement and emails.
Dear valued customers, 
We are excited to announce that our fashion clothes brand is now accepting cryptocurrency payments. We understand that our customers have diverse payment preferences, and we want to provide you with the flexibility to pay in the way that works best for you.
With the growing popularity of cryptocurrencies, we recognize the need to adapt and embrace this new form of payment. By accepting cryptocurrencies such as Bitcoin, Ethereum, and Litecoin, we are able to offer a secure and convenient payment method that aligns with the evolving digital landscape. 

To make a cryptocurrency payment, simply select the option during the checkout process and follow the instructions provided. Our payment processor ensures that all transactions are safe and secure, protecting both our customers and our business.
We are excited to offer this new payment option and look forward to continuing to provide our customers with the best shopping experience possible. Thank you for your continued support. 
Sincerely,Fashion-Frenzy Co. Ltd.

Dear Customer Service,
I am writing to express my disappointment with the recent implementation of cryptocurrency payments on your platform. As someone who always embraces new technology, I was initially excited to see this payment option become available. However, after attempting to make a payment using cryptocurrency, I encountered several issues that have left me frustrated. 
Firstly, I found the process to be extremely confusing and complicated. Despite my familiarity with cryptocurrencies, the steps involved in making a payment on your platform were unclear and difficult to navigate. I had to spend a considerable amount of time researching and troubleshooting the process, which detracted from the overall shopping experience.
Furthermore, I was disappointed to find that the cryptocurrency payment option was not available for all items on your platform. This limited the range of products I could purchase using this payment method, making it less convenient and more time-consuming to use. 
Overall, I appreciate the effort to embrace new technology and provide customers with a variety of payment options. However, in my experience, the implementation of cryptocurrency payments on your platform has been less than satisfactory. I would appreciate it if you could address these issues and make improvements to the payment process in order to make it more user-friendly and accessible to customers. 
Thank you for your attention to this matter. 
Sincerely,
Kitty Hu 
Dear IT Department,
I have received a complaint from one of our valued customers, Kitty Hu, regarding the implementation of cryptocurrency payments on our platform. As the CEO of Fashion-Frenzy Co. Ltd., I take this matter very seriously and I expect that you will address the issues raised in a timely and effective manner. 
Specifically, I would like you to investigate the concerns raised by Kitty regarding the complexity of the payment process and the limited availability of the cryptocurrency payment option. I expect that you will work closely with our payment processor to identify any areas of the payment process that can be simplified or made more user-friendly. Additionally, I would like you to explore ways to expand the availability of cryptocurrency payments across our entire product range. 
I am setting a deadline of two weeks from the date of this email for you to complete your investigation and provide me with a detailed report outlining your findings and proposed solutions.
Thank you for your attention to this matter. 
Sincerely, 
Harry Evans CEO, Fashion-Frenzy Co. Ltd.
【題組】 196.What is the main purpose of the announcement made by Fashion-Frenzy Co. Ltd.?
(A)To inform customers about a new payment processor for traditional paymentmethods.
(B)To announce the opening of a new store.
(C)To inform customers about their acceptance of cryptocurrency payments.
(D)To announce a partnership with a new payment processor.