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• 3. The control process assumes that ________.(A) employees are under-qualified and require training(
• 4. Which of the following sources of information for measuring performance has thedisadvantage of be
• 5. Which of the following sources usually provides filtered information which cannot bedocumented?(A
• 6. The comparing step in the control process determines ________.(A) a company's relative posit
• 7. ________ corrects the problem at once to get performance back on track.(A) Revision of standards(
• 8. Managers could choose to do nothing when ________.(A) performance standards are acceptable, thoug
• 9. ________ is measured by the costs of acquiring and transforming organizational resources intooutp
• 10. In order to increase the ratio of outputs to inputs, a manager would have to ________.(A) decrea
• 11. Certain organizations conduct culture audits to find out which companies are the best to workfor
• 12. Which of the following is considered the most desirable type of control to prevent anticipatedpr
• 13. Management by walking around is an example of ________ control.(A) reactive(B) feedforward(C) fe
• 14. The ________ ratios measure an organization's ability to meet its current debt obligations(
• 15. ________ ratios measure how efficiently the firm is using its assets.(A) Leverage(B) Liquidity(C
• 16. When data is analyzed and processed, it becomes ________.(A) information(B) fact(C) a structure(
• 17. The ________ approach to performance measurement was introduced as a way to evaluateorganization
• 18. ________ is the search for the best practices among competitors or noncompetitors that leadto th
• 19. The earthquake/tsunami which hit Japan in March of 2011 highlights the contemporary needto desig
• 20. Clinical psychologists suggest that employee theft ________.(A) reflects deep cultural problems
• 21. Experts have described employee work driven by TNC as a primary contributor to workplaceviolence
• 22. An organization communicates openly to its employees about violent incidences in theworkplace an
• 23. Corporate governance ________.(A) is a system used to govern a corporation so that the interests
• 24. The Sarbanes-Oxley Act called for ________.(A) increased pollution control measures from the gov
• 【題組】26. Mark recommends that the managers at Statco should identify how and why performance hasdevia
• The Industry Leader (Scenario)Frank, the new CEO for First Fidelity, is working hard to turn around
• Controlling OperationsCharles is the operations manager of a firm which operates as a leaf tobacco m