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• 11. Customer: I’d like to have one oyster omelette and fried noodles, please.Stall owner: Ok. Your o
• 12. Tina: An old friend is coming to visit me tomorrow. I haven’t seen him for ten years.Mike: An ol
• 13. Mrs. Chen: I heard that the new neighbors moved in yesterday.Mr. Chen: __________Mrs. Chen: No,
• 14. Adam: We all know that the Wright brothers (萊特兄弟)flew the first airplane in 1903. But do you kno
• 15. Amy: Did you finish your report for the Performing Arts class?Janet: Yes. __________Amy: Like wh
• 16. Rita: Why did you apply for this position?Ben: I’d like to work for a large company. Your compan
• 17. Sue: How’s the project going?Eric: It’s going well.Sue: Oh, good. __________Eric: They are great
• 18. Jason: Where are you? The presentation is about to begin.Susan: I’m almost there. The traffic is
• 19. Student: Sir, we are raising money to help save the rainforest. Would you like to donate some mo
• 26. 若是的中垂線，且 D 點在上，則下列何者正確？ (A)(B) (C)(D)
• 20. Jack: I got a text message from the hotel. They ask us to click on a link to confirm our reserva
• 21. (A) regard (B) regarded (C) are regarded (D) are regarding
• 2.部屬對上司的溝通屬於下列何種情況?(A)角色地位不同(B)用小人之心， 度君子之腹(C)利益衝突(D)主觀猜測。
• 22. (A) About (B) Below (C) Over (D) Without
• 3.口語、文字、態度、觀念或習慣等認知差異均造成影響溝通的因素，下列何者屬口語因素?(A)話不投機半句多(B)道不同，不相為謀(C)臭氣相投(D) 井水不犯河水。
• 23. (A) good manners (B) rude behaviors (C) spending money (D) showing consideration
• 4.下列何者非組織衝突之起因?(A)資源分配平均(B)執掌、權責等不明確(C) 權力與利益遭受瓜分(D)溝通不良。
• 24. (A) Another (B) Other (C) Any other (D) No other
• 5.下列何者因素不致造成組織的衝突?(A)異議(B)共識(C)對立(D)難容
• 6.下列何者構成組織溝通協調之阻力?(A)利益大於成本(B)事業訓練互異， 缺乏共同語言(C)相似的資源、目標及需要(D)高階主管的支持與認同。
• 25. (A) Finally (B) Soon (C) At first (D) In summary
• 7.下列何者非安全衛生運動設計的理念?(A)尊重生命(B)關懷安全(C)保職勞 工生命安全與健康(D)雇主的利益。
• 26. (A) last (B) less (C) least (D) little
• 8.下列何者為成員共享的安全價值，信念與規範，表徵於個人及組織的行動與態度、政策及程序等過程，強調成員共享的安全知覺?(A)職業災害調查 (B)職業災害防止計畫(C)自動檢查計畫(要求員工自主性檢查)
• 9.組織中之安全溝通與協調方式，下列何者不是有效的溝通原則?(A)就事 論事不攻訐別人(B)設身處地運用同理心(C)以統御命令式口氣指導(應用同理 心模式溝通)(D)心胸開放不預設立場。