問題詳情
6. If a bank estimates the capabilities of its employees who provide customer service prior toimplementing a new training program designed to change their method of providing customerservice, it is ________.
(A) conducting an external analysis
(B) formulating its corporate strategies
(C) doing an internal analysis
(D) formulating its competitive strategies
參考答案
答案:C
難度:計算中-1
書單:沒有書單,新增