41.One evening in February 2007, a student named Paula Ceely brought her car to a stop on a remote r
42.The phrase “near miss” (Paragraph 2) can best be replaced by______.(A) close hit (B) heavy loss (
43. Which of the following would Rick Stevenson most probably agree with?(A) Modern technology is wh
44. In the writer’s opinion, Stevenson’s argument is _______.(A) one-sided (B) reasonable (C) puzzli
45. What is the real concern of the writer of this article?(A) The major causes of traffic accidents
46.Bel is a from an English dictionary.Important words to learn:E Essential I improver A Advancednou
48. What will the government most probably provide if it is engaged in a pump-priming program?(A) Su
49. When Sylvia says “His speech was OK but it had no real punch”, she thinks it was not_____.(A) fl
50.In the more and more competitive service industry, it is no longer enough to promise customer sat
51. The writer mentions “phone rage”(Paragraph 3)to show that ________.(A) customers often use phone
52. What does the writer recommend to create customer delight?(A) Calling customers regular. (B) Gib
53. If a manager should show his empathy (Paragraph 6), what would be probably say?(A) “I know how u
54. Customer delight is important for airlines because ________.(A) their telephone style remains un
55. Which of the following is conveyed in this article?(A) Face-to –face service creates comfortable
56.It was Saturday. As always, it was a busy one, for “Six days shall you labor and all your work” w
59. Why did the writer finally agree to take her little girl for an outing?(A) She suddenly remember
60. The youngest Patrick boy is mentioned to show that ______.(A) the writer was not alone in treasu
2. ______ apple fell from the tree and hit him on ______ head.(A) An; the (B) The; the (C) An; 不填 (D
3. I like this jacket better than that one, but it costs almost three times______.(A) as much (B) as