問題詳情
【題組】59. Which is NOT an advantage of FedEx’s second move, which made its packagedelivery database available on the Web to its customers?
(A) It increased demands on the customer service department.
(B) It increased business by 15%.
(C) It reduced the cost of customer service.
(D) It enhanced the company’s image and reduced the threat from competitors.
參考答案
答案：A
難度：適中0.441558
統計：A(68),B(25),C(23),D(22),E(0)
用户評論
【cat3672】評論
Which is NOT an advantage of FedEx’s second move, which made its package delivery database available on the Web to its customers? 這不是聯邦快遞的第二招，這讓網路成為客戶在委託包裹遞送的資料庫所提供的一種優勢？ It increased demands on the customer service department. 它增加了 客 戶 服 務 的需求。