Questions 168~171 refer to the following email. 
To: All StaffSubject: Practical Tips and Tools for Managing Disagreements
Dear all,
--[1]-- As we work together as a team, it's natural that disagreements will arise fromtime to time. While disagreements can be challenging, they can also provide anopportunity for growth and learning. As such, I wanted to share some practical tipsand tools for managing disagreements that you can use in both your personal andprofessional lives. --[2]--
1. Listen actively: One of the most important things you can do when managingdisagreements is to listen actively to the other person's point of view. Make sureyou understand their perspective before you respond.2. Stay calm: It's essential to stay calm and composed when dealing withdisagreements. Take a few deep breaths and try to avoid reacting emotionally.Instead, focus on the facts and how you can work together to find a solution.3. Use "I" statements: When expressing your perspective, use "I" statementsinstead of "you" statements. This can help avoid blame and defensiveness andkeep the conversation focused on finding a solution. --[3]--4. Know when to seek help: Sometimes disagreements can be challenging toresolve on your own. If you're struggling to find a solution, don't hesitate to seekhelp from a manager or HR representative.
--[4]-- "Why Are We Yelling? The Art of Productive Disagreement", written by BusterBenson, a writer and entrepreneur who has spent years studying the art ofdisagreement, is focused on the art of productive disagreement and how to turnarguments into constructive conversations.
Best regards,
Evelyne,HR Manager
【題組】168.In which of the positions marked [1], [2], [3], and [4] does the following sentence bestbelong? “In addition to these tips, here is a thought-provoking book for you.”
(A) [1]
(B) [2]
(C) [3]
(D) [4]