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• 3 Please send my ....... to the meeting as I shan't be able to attend.(A) apologies (B) apologi
• 4 It's always a good idea to get an ....... of what the cost of the work will be before the inv
• 10 v. to issue a command; to make an official order(A) recover (B) mandate (C) expedite (D) certify
• 8 adj. in the event of sudden need(A) own (B) preventive (C) regardless (D) emergency
• 10 When it comes to the vote I'm willing to put my ....... up and support you.(A) head (B) chin
• 4 There's really no ....... for my behaviour last night. I can only think that I'd had too
• 5 I do like to get a ....... reply to my letters especially when they are referring to the amount of
• 9 adj. guilty; dishonest(A) inalienable (B) least (C) fluent (D) fraudulent
• 8 Please accept this small present as my way of making ....... for all the trouble I've caused.
• 5 It's good that we both have the same way of ....... at things.(A) seeing (B) peeping (C) look
• 6 Just as we were about to leave the restaurant, the waiter came running up to apologize there had b
• 9 All I can do now is simply beg your ....... and hope that in time we can get back to where we used
• 6 I'm pleased to say that we speak on this matter with one ........(A) sound (B) tone (C) harmo
• 7 The company were very quick to point out it was their fault we had been sent the wrong invoice and
• 10 In their religion as long as they ......., they will be forgiven their sins.(A) repent (B) restor
• 8 In view of our previous orders over the last year we were offered a 10% ....... on any future deal
• 9 He appreciated the additional welcome and help he received from the department store staff as he h
• 10 She got quite angry about the size of the invoice until it was pointed out that it was the govern
• 5 In that particular industry everyone has to look after themselves because the law of the ....... r
• 1 n. formal agreement between two states; compact; covenant; contract(A) simple (B) clout (C) treaty
• 6 They have no respect for modern conventions and do exactly what they want — they are a law .......
• 1 v. to cut with a sharp quick stroke; to reduce; to lower; to criticize strongly(A) vary (B) scale
• 2 However angry you may get at what someone has done to you, the police always advise you not to tak
• 3 Internal communications need exactly the same kind of analysis and strategy as external communicat
• 7 Imagine one of your staff loses her temper and shouts at you in front of others, how would you ...