2. Managers do an external analysis so that they know about ________.(A) resources the firm does not
3. ________ are positive trends in the external environment.(A) Threats(B) Strengths(C) Opportunitie
4. A study of the external environment allows a manager to understand the ________ and________ for t
5. The third step in strategic management process is related to the analysis of the ________.(A) com
6. If a bank estimates the capabilities of its employees who provide customer service prior toimplem
7. The major value-creating capabilities of the organization are known as its ________.(A) strengths
8. The final step in the strategic management process allows an organization to understand the______
9. Lower-level managers are responsible for ________ strategies.(A) stability(B) growth(C) corporate
10. What are the three main types of corporate strategies?(A) growth, stability, and renewal(B) stab
11. Organizations grow by using strategies of ________.(A) integration, diversification, or function
15. ________ takes place when a company combines with other companies in different, butassociated, i
16. Florance is a chain of flower shops in the Chicago area. The company recently acquired Knickknac
17. ________ strategies address declining performance through retrenchment and turnaroundstrategies.
18. Which of the following provides a framework for understanding diverse businesses and helpsmanage
19. In the BCG matrix, a business unit that has a high anticipated growth rate but a low marketshare
22. In an organization, the single independent businesses which formulate their own competitivestrat
23. Which of the following is a competitive force under the five forces model?(A) vertical integrati