問題詳情

Adjustment refusals are necessary when the customer is __________ or when the vendor has done all that can resonably or legally be expected.
(A)on all
(B)at fault
(C)in tears
(D)off guard

參考答案

答案：B
難度：適中0.564315
統計：A(20),B(136),C(11),D(38),E(0)

用户評論

【Tang Chi-fen】評論

Adjustment refusals----拒絕理賠

【Cherry Chang】評論

at fault 出毛病

【Hsu Baleng】評論

當過錯在客戶或公司已經做了所有合理或合法的處理時，拒絕的訊息是有必要的。