問題詳情
Adjustment refusals are necessary when the customer is __________ or when the vendor has done all that can resonably or legally be expected.
(A)on all
(B)at fault
(C)in tears
(D)off guard
參考答案
答案:B
難度:適中0.564315
統計:A(20),B(136),C(11),D(38),E(0)
用户評論
【用戶】Hsu Baleng
【年級】高一下
【評論內容】當過錯在客戶或公司已經做了所有合理或合法的處理時,拒絕的訊息是有必要的。