The Government Job (Scenario)
Colin was getting accustomed to his surroundings in a state government job. His efforts atgetting people to accept change had met with little resistance due to his and the new director'sefforts as well as the hard work of his subordinates. But now the hard part reallystarted actually managing the change. What techniques could he and his agency's new directoremploy to most effectively implement changes that would result in increased productivity in hisdepartment? He considered changing three aspects of his agency: the structure, the technology,and the people.
【題組】35. If the new agency director decided to remove layers in the agency and increase the span ofmanagerial control, this would be considered changing the ________.
(A) degree of centralization
(B) selection process
(C) structural components
(D) structural design