問題詳情

Questions 186~190 refer to the following statement, delivery report, and email. 
Client 2020 Mileage Statement British Super Airways
Client ID: B1311-R2519-T204Client Name: Mr. Oliver Haroun
 

 Delivery Report
Date: December 8, 2020
Delivery Address: 1520 N Cahuenga Blvd, Los Angeles
Dear Oliver,
We are pleased to inform you that your Samsung Galaxy Fitness Tracker has beenshipped and is on its way to your delivery address. The estimated delivery date isDecember 10, 2020.
Please note that the delivery will require a signature upon arrival. If you are notavailable to receive the package, you may arrange for a different delivery date andtime by contacting our customer service team.
Sincerely,The DeliveryTeam
Date: December 15, 2020
Dear Delivery Team, 
I am extremely frustrated and disappointed that I have not yet received my SamsungGalaxy Fitness Tracker, which was supposed to be delivered to my address onDecember 10, 2020. It has now been five days since the expected delivery date and Ihave not received any update or information about the whereabouts of my package.
I have already checked with my neighbors and building management, and there hasbeen no sign of the package. I find it unacceptable that the package has gonemissing and that I have not been given any information about its status.
As a paying customer, I expect timely delivery and updates on the status of my order.I demand that you take immediate action to locate my package and deliver it to me assoon as possible. If necessary, I am willing to take further action to ensure that myrights as a consumer are protected.
 I trust that you will treat this matter with the urgency and seriousness it deserves.
Sincerely,
Oliver
【題組】186. According to the Client 2020 Mileage Statement, how many miles did Oliver makein 2020?
(A)9,510
(B)16,218
(C) 19,020
(D)35,238

參考答案

答案:B
難度:簡單0.667
書單:沒有書單,新增